No Refund Policy
Last updated: 3/3/2025
1. Policy Overview
ChatGenius maintains a strict no-refund policy for all purchases and subscriptions. All sales are final.
2. Scope of Policy
This policy applies to:
- One-time purchases
- Subscription payments
- Enterprise licenses
- Add-on features
3. Reasons for No Refunds
We do not provide refunds for:
- Change of mind
- Accidental purchases
- Unused services
- Service dissatisfaction
- Technical issues
- Account termination
4. Enterprise Upgrades
For mandatory enterprise upgrades:
- Original purchase remains non-refundable
- Enterprise fees are non-refundable
- Upgrade requirements are non-negotiable
5. Service Termination
In the event of service termination:
- No partial refunds will be issued
- Remaining subscription time is forfeit
- All associated fees are non-refundable
By making a purchase, you acknowledge and agree to this no-refund policy. For any questions about this policy, please contact our support team.